Privacy Policy
Last updated: January 11, 2026
1. Introduction
Welcome to Telmeeh ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Telmeeh browser extension and website (the "Service").
2. Information We Collect
2.1 Personal Information
When you create an account, we collect the following personal information:
- Email address
- Password (encrypted and securely stored)
- Name (optional)
- Profile picture (optional)
2.2 Prompt Data
To provide our prompt improvement service, we collect:
- Original prompts you submit for improvement
- Improved prompts generated by our service
- Prompt metadata (title, category, creation date)
- Version history of your prompts
2.3 Usage Information
We automatically collect information about your use of the Service:
- Number of prompt improvements made
- Features used within the Service
- Browser type and version
- Device information
2.4 Cookies and Similar Technologies
We use session cookies (httpOnly) to authenticate your account and maintain your signed-in state. These cookies are essential for the Service to function and cannot be disabled.
3. How We Use Your Information
We use the collected information for the following purposes:
- Providing, maintaining, and improving our Service
- Processing and improving your prompts using AI technology
- Managing your account and providing customer support
- Communicating with you about updates, security, and support
- Monitoring and analyzing usage patterns to enhance the Service
- Detecting, preventing, and addressing technical issues and security threats
- Complying with legal obligations
4. Third-Party Services
4.1 AI Service Provider
We use OpenAI's API to provide prompt improvement capabilities. Your prompts are sent to OpenAI's servers for processing. OpenAI's use of your data is governed by their privacy policy.
4.2 Payment Processing
We use Stripe to process payments. Stripe handles payment information and is subject to the Stripe Privacy Policy. We do not store your complete credit card information on our servers.
4.3 Data Storage
Your data is stored on secure servers provided by cloud infrastructure providers. We implement appropriate security measures to protect your information.
5. Data Retention
We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy. Specifically:
- Account information: Retained while your account is active
- Prompt data: Retained until you delete it or your account
- Usage logs: Typically retained for up to 12 months for analytics purposes
When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required by law to retain certain information.
6. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal data
- Data Portability: Receive your data in a structured format
- Objection: Object to processing of your data
- Restriction: Request limitation of data processing
To exercise these rights, please contact us at support@telmeeh.com or use the account deletion feature in your settings.
7. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Children's Privacy
Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after such modifications constitutes your acceptance of the updated Privacy Policy.
11. Chrome Extension Permissions
The Telmeeh browser extension requires the following permissions:
- activeTab: To access the current tab content and inject UI elements for prompt improvement
- storage: To store user preferences, authentication state, and quota information locally
- cookies: To maintain authentication sessions with telmeeh.com
- scripting: To dynamically inject content scripts into supported AI platform pages
- host permissions: To operate on supported AI platforms (ChatGPT, Claude, Gemini, etc.)
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Email: support@telmeeh.com
- Website: https://telmeeh.com